What is Digital Transformation in Financial Services?

This morning I was on the keynote panel at the FST (Financial Services Technology) Conference in Dallas, USA with the snazzy title of Digital Transformation. I was joined by three other panelists from Thomson Reuters, Wells Fargo and Discover. It was a lively debate, with some differing views and experiences. I thoroughly enjoyed the experience.

In preparation for the conference, I put together my thoughts on what is Digital Transformation? There are many industry commentators who are putting every project into their Digital Transformation bucket (well, budget). And Transformation either starts with or leads on to Innovation – so what is Innovation? Continue reading What is Digital Transformation in Financial Services?

Reading list for June

The latest Marketplace Innovation report
The latest Marketplace Innovation report is available on Slideshare

During the last couple of weeks I’ve been working with clients across different industries – a key advantage for these clients, and something I love about my job.

It’s also been London Technology Week – a series of events showcasing you guessed it, Technology in London’s firms, including a great event at Goldman Sachs.

As well as these links I’m midway through reading Talk Like TED by Carmine Gallo which is easy to read and proven quite useful so far, although it would score high on the American cheesiness scale.

Here’s what I’ve been reading:

Continue reading Reading list for June

Deloitte Media Consumer 2015

Sobering PewDiePie vs Corrie viewing stats. Source: Deloitte 2015
Sobering PewDiePie vs Corrie viewing stats.
Source: Deloitte 2015

I went to the Deloitte Media Consumer 2015 survey presentation presented by Matt Guest, their Head of Digital Strategy EMEA. The survey focusses on media consumption habits in the UK, and was an informal, highly interactive presentation. So interactive, that I apologise to the rest of the audience for asking so many questions.

The invite pulled out some key stats:

  • A third of us watch the same TV shows every day
  • 61% watch on average one short form video a day
  • The younger generation prefers sharing social media content with a limited amount of followers
  • 36% of adults feel they don’t need to go and see big releases in the cinema as they are available on demand so quickly
  • For up-to-date news content, 70% of users turn to Twitter

Continue reading Deloitte Media Consumer 2015

The Goldman Sachs Headline event at London Technology Week 2015

The Goldman Sachs Agenda at London Technology Week 2015
The Goldman Sachs Agenda at London Technology Week 2015

You may have seen some publicity recently how a megazillion people in the UK, especially London, all work in the FinTech sector. This publicity stems from some research commissioned by London Technology Week, a series of events taking place in London around FinTech.

The events range the full spectrum of FinTech technologies, and as a result we have clients travelling from the US over to London for LTW (London Technology Week). Most of the events are free, and even the charging ones were under £20.

I’ll be attending a few events with some colleagues going to events which clashed. I’m also speaking at Tuesday’s CSFI round table on crypto-currencies, which I think is just a coincidence that it happens to fall during LTW.

The first event of LTW15, or the headline event as it was known, was at Goldman Sachs called “Goldman Sachs Engineers – Solutions to Complex Problems at Scale”. Here are some brief notes. My apologies for speed over brevity – there will be a lot to cover this week.

Continue reading The Goldman Sachs Headline event at London Technology Week 2015

The Guardian newspaper Supporter Membership model

The Guardian supporter membership model
The Guardian supporter membership model

This is a neat idea from the Guardian with some clever language – instead of pushing more traditional subscription models, they are offering “Guardian supporter membership” for £5/ month.

Whilst competitors are pushing many more adverts over their well designed pages, or moving to a pure subscription model, the Guardian have sharpened their copywriting pencils (err, keyboards?) and produced a more enticing product offering – as shown here https://membership.theguardian.com/about/supporter?INTCMP=MEMBERSHIP_BANNER_TEST_A

Continue reading The Guardian newspaper Supporter Membership model

Reading list for May

The Buffer outdoor office - customer service Buffer style
The Buffer outdoor office – customer service Buffer style

Lots of interesting links below, across a whole host of subjects from SEO (Search Engine Optimisation), crypto-currencies, Minecraft and an amusing (inept) bank robbery.

Meet the Egyptian Repairman who outranked Google and doesn’t even know! – A lovely story about accidental SEO (optimisation is an understatement)
11 Things About The Apple Watch That May Surprise You – Content Loop – Some of these points are items to look out for in the next few years across other devices
How Big is Minecraft? Really, Really, Really Big – thanks to a colleague for pointing this out. Minecraft really is extraordinarily big

Continue reading Reading list for May

The June CSFI breakfast meeting on Blockchain, fintech and regulation

View from the CSFI June breakfast meeting at Dentons. Image from Paul on Twitter fred
View from the CSFI June breakfast meeting at Dentons. Image from Paul Parboteeah on Twitter

At the June CSFI breakfast round table we discussed some of the recent technology and market innovations in the Fintech industry. In fact, it wasn’t a round table at all – there were so many attendees that it ended up more like a lecture theatre layout. Credit to the panel for keeping the conversation two-way with the audience.

CSFI round tables are always interesting, and due to the Chatham House rule, I can only report on the main headlines and not who said them.

The key points were Blockchain, fintech, regulation and other innovation. Continue reading The June CSFI breakfast meeting on Blockchain, fintech and regulation

Apple Watch update

Well, the Apple Watch is here. You could have been forgiven for not noticing. Official sales figures haven’t been released yet, and won’t be for some time because Apple will bundle the Watch sales numbers with other devices in its next quarterly report.

Since its first announcement last year, I’d pretty much forgotten about the Watch being released. I thought the press announcement was smart – an announcement without a timescale and sent the share price even higher. So when I was with my son on the Tube recently and he whispered to me that the teenager sitting opposite us had “THE WATCH!” it served as a timely reminder (pun intended). Continue reading Apple Watch update

Web reading list for April

Question: Is this David Cameron's rating or Apple share price?
Question: Is this David Cameron’s rating or Apple share price?

Since the week before Easter I’ve been extremely busy – there was the holiday period, followed by a big family celebration, and then last Friday I managed to fall off my bicycle and break some fingers. In short… it’s been quite hectic.

During the family celebration I heard a brilliant quote from a friend, Yehuda, an IT Solution Architect, who had travelled from Israel to join us for a week. We were discussing how IT projects have become either prescriptive (detailed requirements) or business focussed (with high level requirements and leaving the solution to the supplier partner). He tells this to all his customers:

Tell me either what you want to do, or how to do it, but if you tell me both – go and do it yourself.

Continue reading Web reading list for April

A Review of Google Inbox

New Google Inbox - the names and subjects have been blurred to protect the guilty
The new Google Inbox. The names and subjects have been blurred to protect the guilty

Last week one of my Endava colleagues came over to my desk in the office and caught a glimpse of my Outlook Inbox. The way I organise my email is really simple – unread emails in my Inbox constitute my Items To Do. Once I’ve acted upon the email, or strictly speaking, the item-to-do, I then delete the email. I could just rename the Deleted Items folder as Done – to me it’s the same thing because I keep all the emails in my Deleted Items anyway.

To my Endava colleague, my extra simple organisation of Inbox and Deleted Items was alien – they preferred multiple folders, and Follow Up flags, and categories (which I do use in the Calendar, but not email). In fact, she was most upset that most of her emails appeared in my Deleted Items folder – because I’d acted upon them, and not filed away in a project folder .

Continue reading A Review of Google Inbox