Facebook and Yammer proving the end is nigh for email

Bet you wish you bought some Facebook shares this time last year?
Bet you wish you bought some Facebook shares this time last year

So much for young users leaving Facebook en masse… Facebook’s latest results (Q2 2014) are simply stunning:

  • $2.91bn revenue (from $1.8bn in 2013)
  • $791m profit (from $333m in 2013)
  • Daily active users (DAUs) were 829 million on average for June 2014, an increase of 19% year-over-year.
  • Mobile DAUs were 654 million on average for June 2014, an increase of 39% year-over-year.
  • Monthly active users (MAUs) were 1.32 billion as of June 30, 2014, an increase of 14% year-over-year. This is an amazing statistic – 18% of the world’s population access Facebook monthly!
  • Mobile MAUs were 1.07 billion as of June 30, 2014, an increase of 31% year-over-year.

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The Future of Digital #Payments

Yours truly at Endava's Future of Payments Event
Yours truly at Endava’s Future of Payments Event. The audience isn’t asleep – they’re tweeting insights from the presentation, or watching the football

For the past 3,000 years payments hasn’t been the most exciting industry, but in the last 5-10 years, there have been dozens of new entrants into the market.

It took 3,000 years to give us pretty much seven payment options: coins, banknotes, debit cards, Diners club, Visa, Mastercard and American Express. In the last ten years, we’ve seen an explosion of disruptive players, all driven through the adoption of the Internet and/or mobile technologies.

Yesterday we hosted an event “The Future of Digital Payments” in London at the magnificent, if slightly warm, Royal Exchange. It was one of the best attended Endava events that we’ve held, despite the World Cup and Wimbledon trying to compete with us!

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Into the Top 10 UK Digital Agencies!

Great work - Endava are now the 10th biggest Digital Agency in the UK
Great work – Endava are now the 10th biggest Digital Agency in the UK

I am incredibly proud of our Top 10 achievement entering the eConsultancy Top 100 UK Digital Agencies this week.

I believe the eConsultancy Top 100 table is the most important award that we enter each year. Last year we came 17th, and were the top Technical agency, but this year’s entry into the Top 10 is even better.

Five years ago we moved across to Endava from IMG, and pretty much starting building a business, albeit with a good foundation, great staff and some impressive clients. We’ve now grown to compete against some of the biggest players in the industry.

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11 lessons about innovation from the New York Times

The BBC Newsroom. Currently peaceful. And sometimes less peaceful.

Whilst doing some research at work on innovation within the Publishing industry, a colleague of mine found a leaked report from the New York Times from March this year (the full article is at the end of this page).

At 94 pages, it’s a must-read for anyone within Publishing. I took 11 key points from the document:

  1. (page 16) Hallmarks of disruptors… number 4: “Initially inferior to existing products.” This is so true. Almost every time we work on a new innovative project, there will always be someone criticising that product A does things better, or product B is more comprehensive. The answer is twofold – firstly, you can have something more superior, but it will take a lot longer and cost a lost more money; and secondly, it’s part and parcel of developing something new. Remember Twitter’s outages? Remember how basic Facebook looked?
  2. Only a third of NYT readers visit the homepage. Just think of the effort in designing the homepage! Google is great at providing users links directly into articles, and users share articles not homepages. This is the proof. Continue reading

How education, healthcare and politics are going to be transformed in the new digital age

I’ve been working on a new presentation for Endava’s Future of Digital Payments event in London at the end of June. The talk will link the Government’s work on the Identity Assurance scheme with the architectural changes that retail banks have been implementing to enable mobile banking through APIs.

Imagine a digital identity as trusted as this paper book
Imagine a digital identity as trusted as this paper book

Banks have been relatively slow to implement APIs, but it will open up more opportunities than they would have imagined at the start of these programmes.

This got me thinking about how identity assurance and digital identity could transform other industries.

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Do you work in Skopje or in the payments industry?

I’ve got a busy few weeks coming up – next week I’m visiting our new delivery centre in Skopje, Macedonia where I’m planning to meet some local creative agencies and generally lend a hand in the new office. If you work in Skopje and would like to meet next week, please drop me a line.

Endava's Future of Digital Payments event in London at the end of June
Endava’s Future of Digital Payments event in London at the end of June

And then on the 26th June, I’m speaking at an Endava hosted event in London called “The Future of Payments”. I’ve almost finished my presentation, and I’ll share parts of it here over the coming weeks. The payments industry is undergoing massive change at the moment, with new innovative competitors appearing almost weekly.

These changes are creating huge new opportunities – with technology innovations around identity and mobile creating a payments ecosystem which is probably going to look very different to the current one.

If you’d like to come to the payments event, please contact me and I’ll give more information.

LinkedIn creating a Global Economic Graph

By far and away, my favourite social network is LinkedIn. I respect LinkedIn because its user base sees LinkedIn’s core usage so differently. Some see it as a recruitment tool. Others see it as a sales tool. Others see it as a high quality content tool.

LinkedIn has transformed recruitment and networking. When was the last time you spoke to someone and they said “If only you’d have asked me if I knew someone at ABC company? I know Fred, and he works as a blah blah.” These conversations don’t happen any longer because users can go to LinkedIn, type in ABC company, and see how they know people there – sometimes former colleagues work there, sometimes you know someone there without realising. Continue reading

Why we should have electronic voting for elections

I look forward to seeing the end of this form (hopefully in my lifetime)
I look forward to seeing the end of this form (hopefully in my lifetime)

We have UK local elections coming up in a couple of weeks’ time, and few things frustrate me as much as paper based postal voting.

Voting is a vital part of our democratic society, yet reading the history of postal voting highlights the bureaucracy and ancient thinking that we expect from government.

It took 83 years to enable postal voting for some people, to letting everyone vote by post.

So rolling out digital voting is going to be a challenge.

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Apple & Facebook’s staggering results

We keep hearing stories about young people leaving Facebook in their droves. And how consumers are buying Android phones in multiples to Apple. Or how China’s growth is stuttering.

Don’t believe the hype.

Facebook and Apple have released their quarterly results, and both are staggering. Continue reading

Digital Finance Masterclass London, 2014

Earlier today I gave a short presentation to the Digital Finance Masterclass in London. I only had ten minutes, followed by 8 sessions of pretty intense ‘Digital Surgeries’ – a great format, but quite tiring.

Before the event, I had been told that the Digital Surgeries were like speed dating – thankfully I got married before speed dating, because I can’t imagine going through that process in a relaxed, sociable setting.

With only ten minutes for the first presentation, to a varied audience across Financial Services, I focussed on the following topics, shown in the attached Slideshare presentation:

  • Putting the User First
  • Development
  • Cloud
  • Mobile first?
  • The future

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